About Cascadia Quality Homecare
A family-owned, family-run homecare provider built on trust, compassion, integrity, and a genuine belief that everyone deserves to live well in the place they call home.
Who we are
Care that goes beyond meeting needs
At Cascadia Quality Homecare, we believe that exceptional care is about more than meeting needs - it is about preserving dignity, promoting independence, and helping people live meaningful lives in the place they know and love most: their own home.
As a family-owned and family-run business, our values are deeply personal. We understand that inviting someone into your home to provide care is one of the most important decisions a family can make. That is why everything we do is built on trust, compassion, integrity, and a genuine commitment to treating every person as if they were a member of our own family.
Cascadia Quality Homecare was founded by Nzi Kouame, whose passion for delivering high-quality, person-centred care is the cornerstone of everything we do.
To provide compassionate, nurse-led homecare that enables every individual to live safely, independently, and with dignity in the place they call home.
Our mission
The story behind Cascadia
From law to care - a journey shaped by people
The inspiration behind Cascadia came from our founder Nzi's unique professional journey and personal experiences.
Nzi originally trained and practised as a personal injury lawyer, representing individuals whose lives had been changed by illness, injury, and life-altering circumstances. Through this work, she witnessed first-hand the devastating impact that poor health, delayed interventions, and inadequate support systems can have on individuals and their families.
It was during this time that she discovered something that would shape the rest of her career: the transformative power of preventive care, rehabilitation, and early intervention. She saw that when people receive the right support at the right time, outcomes improve dramatically. Families experience less distress, hospital admissions can be prevented, and individuals are given the opportunity to maintain their independence and quality of life for longer.
This realisation led Nzi to transition into health and social care, where she has now spent more than ten years working across domiciliary care, community services, hospital pathways, and social care nursing.
“I wanted to make a positive difference in at least one person's life.”
- Nzi Kouame, Founder & Registered Manager
Her personal experiences have also shaped her approach to care. Having neurodiverse family members gave her a unique perspective and deep appreciation of the challenges individuals and families often face when navigating health and social care systems. These experiences ignited a passion for advocacy that continues to define her leadership today.
“For me, care is about ensuring that every person's voice is heard, their rights are protected, and their choices are respected.”
Throughout her career, Nzi has combined clinical expertise with compassionate advocacy. She has become particularly recognised for her ability to identify opportunities for improvement, challenge traditional thinking, and develop innovative solutions that improve outcomes for the people she supports.
Innovation in practice
Reducing hospital admissions through observation and advocacy
One example that illustrates Nzi's approach involved supporting an individual who had been admitted to hospital almost every month. Through careful observation, critical thinking, and close collaboration with healthcare professionals, she identified patterns that had previously gone unnoticed. She advocated for further investigations and ensured the individual received the care and prioritisation they needed.
Recognising the gaps that often occur between hospital and home, she also developed a structured hospital discharge checklist - supporting teams from pre-admission through to discharge, ensuring people returned home with the right care in place. Hospital admissions reduced dramatically, and the individual was able to live with greater stability, dignity, and quality of life.
“Sometimes, one compassionate interaction, one conversation, or one act of advocacy can change the entire trajectory of someone's life.”
- Nzi Kouame
Nzi's dedication to improving outcomes has been recognised nationally - she has received two social care awards celebrating her contribution to the sector, her innovation, and her unwavering commitment to improving the lives of the people she supports.
However, she remains clear that great care is never delivered by one person alone:
“Care is always a team effort. Every positive outcome is built on the compassion, dedication, and professionalism of the people around us.”
Our vision
What we set out to build
- 1
To deliver outstanding, nurse-led live-in and home care services that enable people to remain safely in their own homes.
- 2
To provide personalised, outcome-focused care that respects each person's individuality, choices, and aspirations.
- 3
To support families during some of life's most challenging moments with compassion, professionalism, and honesty.
- 4
To create a workplace where care professionals feel valued, supported, and empowered to make a meaningful difference.
Our CQC registration
- Legal entity
- Kavod Group Ltd
- Company number
- 13805026
- Trading name
- Cascadia Quality Homecare
- CQC Provider ID
- 1-17998922844
- Certificate number
- CRT1-24609574538
- Registration date
- 27 August 2025
- Regulated activity
- Personal Care (Domiciliary Care Service)
- ICO Reference
- ZB341619
Newly registered provider, August 2025. Inspection pending. No CQC rating has been assigned yet.
Our services today
Specialist homecare across Hampshire
Today, Cascadia Quality Homecare specialises in a range of homecare services, delivered across Hampshire and surrounding areas. We work in partnership with families, healthcare professionals, NHS organisations, local authorities, and community services - because the best outcomes are achieved when everyone works together around the person receiving care.
- Live-in Care
- Discharge to Home (NHS Pathway 1)
- Dementia Care
- Elderly Care
- Domiciliary Care
- Complex Care Support
The Cascadia difference
When people feel seen, heard, valued, and cared for - they thrive.
This is the principle that guides every decision we make at Cascadia.
The people behind Cascadia
Meet our leadership team
Nzi Kouame
Registered Manager & Nominated Individual · Director
Nzi trained as a personal injury lawyer before spending over a decade in health and social care, working across domiciliary care, community services, hospital discharge pathways, and nursing. She is the co-founder of Cascadia and its Registered Manager.
Emmanuela Johnson
Deputy Manager
Emmanuela brings extensive experience in domiciliary and community care to her role as Deputy Manager. She is committed to maintaining the highest standards of care quality and provides essential day-to-day operational leadership across the Cascadia team.
What guides us
Our core values
Dignity
Every person is treated with the utmost respect, regardless of their needs or circumstances.
Compassion
Genuine warmth and empathy are at the heart of everything we do.
Person-centredness
Care is built around the individual - their goals, preferences, and what matters to them.
Excellence
We hold ourselves to the highest professional and clinical standards, always seeking to improve.
Integrity
We are honest, transparent, and accountable - to our clients, families, and commissioners.
Inclusion
We celebrate diversity and ensure our care is equitable, accessible, and culturally sensitive.
Safety
The safety of every person in our care is non-negotiable. Every decision reflects this.
Independence
We support people to remain as independent as possible - doing things with people, not for them.
Partnership
We work alongside families, NHS partners, and local commissioners to achieve shared goals.
Innovation
We continuously look for better ways to deliver care, embracing evidence-based practice.
Your rights
Independent advocacy
You have the right to access an independent advocate to help you understand your care, raise concerns, or make decisions. Contact your local authority social care team or the Advocacy People on 0330 440 9000.